Commercial Insurance Built on Trusted Relationships.

We make the process simple. Once you introduce a client to us, we will contact them, take the time to understand their business and insurance needs, and guide them through the process. We will keep you informed where appropriate, while managing the insurance advice and placement directly with your client.

We work with professionals and businesses that want to provide their clients with access to trusted general insurance advice. This may include financial advisers, accountants, finance brokers, business consultants and other professional service providers who regularly work with business owners.

Surety Risk Solutions focuses on commercial insurance. This includes business insurance, public and products liability, professional indemnity, management liability, cyber insurance, commercial motor, fleet, plant and equipment, corporate travel and personal accident and illness insurance.

No. We don't expect our referral partners to be insurance experts. Your role is simply to identify that your client may need assistance and introduce them to us. Our role is to ask the right questions, understand the risk and provide the appropriate general insurance advice.

Absolutely. We understand the trust involved when you introduce a client to another professional. We treat that relationship with respect and see ourselves as an extension of the service you already provide. Our focus is on helping with the client's general insurance needs, not replacing the relationship they have with you.

We believe communication is important. Where appropriate and with regard to the client's privacy and consent, we will keep you informed about the progress of your referral. We don't want you wondering whether your client has been contacted or whether their insurance has been looked after.

Yes. In fact, many referrals start with a review of an existing insurance program. We can look at the client's current arrangements, learn more about their business and identify areas that may warrant further consideration.

A review doesn't necessarily mean changing insurers. Sometimes the right outcome is confirming that the existing arrangements remain suitable.

We remain involved when our clients need to make a claim. We can assist them with the claims process, help them understand what information is required and communicate with the insurer as the claim progresses. For us, arranging the insurance is only one part of the relationship.

We work collaboratively. You understand your client's broader financial or business position, while we bring general insurance expertise to the relationship. Keeping those roles clear allows each professional to focus on their area of expertise while giving the client access to a broader range of professional support.

Of course. A referral doesn't need to start with a quote. Sometimes a business owner simply wants to understand whether their current insurance is appropriate, what risks they should be thinking about or what insurance may be available. We are happy to start with a conversation.

It's simple. You can make an introduction through our referral process or contact us directly. From there, we will take responsibility for contacting the client and guiding them through the next steps.

Start with a conversation with us. We will learn about your business, the clients you work with and how you would like the referral relationship to operate. We can then establish a referral arrangement that provides a clear and straightforward way for your clients to access general insurance advice.